New Delhi has been strongly taking up issues relating to Indian IT Industries with the US Government and other institutional stakeholders.
The Minister of State for Communications and Information Technology Shri Sachin Pilot informed the Lok Sabha yesterday that such issues have been raised regularly at every possible forum/meeting with US Officials. Shri Pilot was speaking in the context of ‘The United States Call Centre Worker and Consumer Protection Act’ introduced in December, 2011 in the US House of Representatives. This Bill provides for
i) a list of those employers who relocate their call centre overseas, to be made public
ii ) disclosure of the physical location of call center employees unless they are located in the United States and
iii) making those companies ineligible for federal grants or guaranteed loans who relocate their call centers overseas.
The Minister said that the assessment of the impact on the BPO industries in India is premature since the Bill is in the draft stage.